We collect information to provide better services to our users and improve our budget creation platform. The types of information we gather fall into several categories, each serving specific purposes in delivering our educational content and platform functionality.
Privacy Policy
Your privacy matters deeply to us. This comprehensive policy explains how muravelistao handles your personal information.
Information We Collect
How We Use Your Information
Your information helps us create a personalized and effective learning experience. We process your data lawfully and transparently, ensuring every use serves a legitimate purpose that benefits both you and our educational mission.
- Delivering our budget creation courses and educational materials to registered participants
- Personalizing your learning experience based on your progress and preferences
- Communicating important updates about your enrollment and course schedules
- Providing technical support and responding to your inquiries promptly
- Improving our platform functionality and developing new educational resources
- Ensuring platform security and preventing unauthorized access or fraudulent activity
- Complying with legal obligations and protecting our legitimate business interests
Under Australian Privacy Principles, we process your information based on consent, contract performance, legal obligations, and legitimate interests. You can withdraw consent for marketing communications at any time.
Data Retention and Storage
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Our retention periods vary based on the type of information and our legal obligations under Australian law.
Data Type | Retention Period | Purpose |
---|---|---|
Account Information | Duration of account + 3 years | Service provision and legal compliance |
Course Progress Data | 5 years after completion | Educational records and certification |
Communication Records | 2 years from last contact | Support history and service improvement |
Marketing Preferences | Until consent withdrawn | Respecting communication preferences |
All data is stored securely within Australia using industry-standard encryption and access controls. We regularly review our retention policies to ensure compliance with current privacy legislation.
Your Rights and Choices
The Australian Privacy Act grants you significant rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.
- Access your personal information and receive a copy of data we hold about you
- Correct inaccurate or outdated information in your account or our records
- Delete your personal information when it's no longer needed for our services
- Restrict processing of your information for specific purposes or marketing activities
- Object to processing based on legitimate interests or direct marketing
- Data portability - receive your information in a structured, commonly used format
- Withdraw consent for processing where consent is the legal basis
To exercise any of these rights, contact us using the details below. We'll respond within 30 days and may need to verify your identity before processing requests. There's no charge for most requests, though we may charge reasonable fees for excessive or repetitive requests.
Data Sharing and Third Parties
We don't sell your personal information to anyone. However, we may share your information with trusted third parties who help us deliver our services or when required by law.
Service Providers: We work with carefully selected companies that help us operate our platform, process payments, send emails, and provide customer support. These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements: We may disclose your information when required by Australian law, court orders, or government regulations. We may also share information to protect our rights, prevent fraud, or ensure user safety.
Business Transfers: If muravelistao undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You'll be notified of any such change in ownership or control.
We never share your personal information for marketing purposes without your explicit consent. All data sharing arrangements include strict confidentiality and security requirements.
Security Measures
Protecting your information is our top priority. We've implemented comprehensive security measures designed to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
Our security framework includes encrypted data transmission using SSL/TLS protocols, secure cloud storage with regular backups, multi-factor authentication for staff access, and regular security audits and penetration testing.
We maintain strict access controls, ensuring only authorized personnel can access personal information on a need-to-know basis. All staff receive regular privacy and security training to maintain high standards of data protection.
Despite our best efforts, no internet transmission is completely secure. We encourage you to take precautions when sharing information online and to contact us immediately if you suspect any unauthorized access to your account.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, understand how you use our platform, and improve our services. Cookies are small text files stored on your device that help us recognize you on return visits.
Essential Cookies: These are necessary for our website to function properly and cannot be disabled. They enable core functionality like security, network management, and accessibility.
Analytics Cookies: We use these to understand how visitors interact with our website, helping us improve user experience and identify popular content.
Preference Cookies: These remember your choices and settings to provide a more personalized experience on future visits.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. Most browsers allow you to block or delete cookies, though this may impact your user experience.
Children's Privacy
Our services are designed for adults and we don't knowingly collect personal information from children under 18 years of age without parental consent. If we discover that we've inadvertently collected information from a child, we'll delete it promptly.
Parents and guardians who believe their child has provided us with personal information should contact us immediately. We're committed to protecting children's privacy and complying with applicable laws regarding minors' personal information.
International Data Transfers
While we primarily store and process your information within Australia, some of our service providers may be located overseas. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
We only transfer data to countries with adequate privacy protections or use contractual safeguards that meet Australian privacy standards. All international transfers comply with the Australian Privacy Principles and relevant data protection laws.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you through email or prominent website notices.
The "Last Updated" date at the top of this policy indicates when changes were made. We encourage you to review this policy regularly to stay informed about how we're protecting your information.
Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, you may discontinue using our services or contact us to discuss your concerns.
If you have questions about this privacy policy or how we handle your personal information, don't hesitate to reach out.
Email: privacy@muravelistao.com
Phone: +61 415 658 185
Mail: Privacy Officer, muravelistao
63 Paterson St, Launceston TAS 7250, Australia